Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") form a binding agreement between you and Octo ("Octo", "we", "us", or "our") governing your access to and use of the Octo platform, including the website, applications, course content, AI features, badges, and any related services (collectively, the "Platform"). By creating an account, signing in, or otherwise using the Platform, you confirm that you have read, understood, and agreed to these Terms, the Privacy Policy, and the Cookie Policy. If you do not agree, you must not use the Platform.

2. Eligibility

You must be at least 16 years old to create an account on Octo. If you are between 16 and 18, you represent that you have your parent or guardian's permission to use the Platform. We do not knowingly collect data from anyone under 16. You also represent that you are not barred from using the Platform under any applicable law and that you are using the Platform on your own behalf or as an authorised representative of a person or entity that has agreed to these Terms.

3. Research Preview Status

Octo is currently in research preview. The Platform, its features, its AI models, its content, its pricing, and any tools, badges, or services offered through it are experimental and may change, malfunction, become unavailable, or be discontinued at any time, with or without notice. We make no commitment to maintain any particular feature, course, model, integration, or service level. By using Octo, you acknowledge and accept that you are interacting with a research-stage product and that the risks inherent in using a research-stage product are your own.

4. AI-Generated Content

Course modules, quizzes, examples, summaries, recommendations, chat replies, intake conversations, blueprints, certificates of completion, and other outputs on the Platform are generated and assembled by artificial intelligence systems, including third-party large language models. AI-generated content can be inaccurate, incomplete, outdated, internally inconsistent, biased, fabricated (sometimes called "hallucinated"), or otherwise wrong. We work continuously to improve accuracy through evaluations, blueprint alignment, versioning, rollback, human feedback, and educator collaboration, but we do not and cannot guarantee that any specific piece of content is correct, current, complete, or fit for any particular purpose. You acknowledge and accept this as an inherent property of the service.

5. Educational Purposes Only; No Professional Advice

Octo is provided for general educational purposes only. Nothing on the Platform is intended to be, and nothing on the Platform should be relied on as, professional advice. This includes, without limitation, medical, mental health, legal, regulatory, immigration, financial, investment, accounting, tax, insurance, security, engineering, safety, certification-exam, employment, or career advice. Octo content is not a substitute for accredited education, certified training, licensed professional services, official examination preparation materials, vendor documentation, or the advice of a qualified professional. You must consult an appropriately qualified professional before making any decision that has material consequences for you or anyone else.

6. Your Responsibility to Verify

You are solely responsible for evaluating, verifying, and using any content you encounter on the Platform. Before relying on any factual claim, code sample, exam-related guidance, instruction, or recommendation, you must verify it against authoritative primary sources, including but not limited to vendor documentation, statutes and regulations, peer-reviewed publications, official examination guides, your employer's policies, and the advice of a qualified professional. You agree not to act on Octo content in any context where being wrong could cause harm to you, to your employer, to a customer, or to any third party, without independent verification.

7. What You Are Purchasing

When you purchase a track or class on Octo, you receive ongoing access to the associated content, quiz, and badge of completion for as long as your account remains active and Octo continues to offer that track or class. Access is tied to your account and is non-transferable. We may, at our sole discretion, modify, replace, retire, or remove any track, class, or feature at any time, including during your access period. Where we retire purchased content, we may, at our sole discretion, offer a comparable replacement or a partial refund, but we are not obligated to do so.

8. Badges and Credential Disclaimer

Badges and certificates of completion are issued upon meeting the criteria stated for the relevant track or class. Badges are tied to the name you provide and are cryptographically signed by Octo. They do not expire.

Important: Octo badges and certificates are not accredited by any government body, educational institution, regulator, professional licensing authority, or industry certification body. They represent completion of Octo's own AI-assembled curriculum and must not be presented as equivalent to degrees, professional licenses, government-recognised credentials, or industry-certified qualifications. Octo makes no representation, warranty, or guarantee regarding employment outcomes, salary outcomes, examination outcomes, professional advancement, or recognition by any third party.

9. Refund Policy

We may, at our sole discretion, offer refunds within 7 days of purchase if you have not yet accessed the certification quiz for the purchased track or class. See our full Refund Policy for details. Refunds outside of those circumstances are not guaranteed.

10. Digital Content and Right of Withdrawal (EU/UK)

By completing a purchase, you acknowledge that digital content delivery begins immediately upon purchase. Under EU and UK consumer protection law, you expressly consent to waive any 14-day withdrawal period once content access begins. Our 7-day refund window in Section 9 still applies as described.

11. Acceptable Use

You agree not to:

• Share your account credentials or grant access to purchased content to anyone else.
• Reproduce, resell, redistribute, sublicense, publicly display, or publish course content.
• Attempt to reverse-engineer, tamper with, or otherwise circumvent badge verification, quiz grading, AI safeguards, or any other security feature of the Platform.
• Use the Platform for any unlawful, infringing, deceptive, defamatory, harassing, or harmful purpose.
• Submit, store, or transmit on the Platform any content that is unlawful, infringing, defamatory, obscene, or that you do not have the right to submit.
• Scrape, crawl, mirror, or use automated tools to extract, ingest, or train on Platform content in bulk.
• Use Platform output to develop or train competing AI models or learning products.
• Interfere with, overload, or attempt to disrupt the Platform, its servers, or the underlying networks.
• Misrepresent any badge, certificate, score, or content from the Platform to any third party.

12. User-Submitted Information

The Platform personalises your experience using information you submit, including job descriptions, resumes, prior knowledge, learning goals, role and seniority data, LinkedIn data you choose to share, and similar inputs. You represent and warrant that you have the right to submit this information, that the information is accurate, and that submitting it does not violate any third-party rights, contractual obligations, confidentiality duties, or applicable laws (including data-protection laws). You should not submit any information that you do not want processed by AI systems, including confidential information, trade secrets, regulated personal data of others, protected health information, or material non-public information. By submitting such information, you grant Octo a worldwide, royalty-free, sublicensable licence to process, store, and analyse it for the purpose of operating, personalising, securing, and improving the Platform.

13. Intellectual Property

All Platform content, including text, images, code samples, quizzes, visual components, prompt designs, generation pipelines, and the underlying software, is owned by Octo or its licensors and is protected by copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, Octo grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for your own learning purposes. All rights not expressly granted are reserved.

14. Account Termination

We may suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including suspected violation of these Terms, suspected fraud, suspected misuse, legal compulsion, or in connection with discontinuation of the Platform. You may close your account at any time through your account settings or by contacting us. On termination, your right to access the Platform ceases immediately. Sections that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, intellectual property, and dispute-resolution provisions) shall survive.

15. Service Availability

The Platform is offered on an as-available basis. We do not commit to any uptime, response time, or service-level guarantee. We may modify, suspend, or discontinue the Platform, any feature, any course, any AI model, any integration, any third-party dependency, or your access to any of the foregoing, at any time, with or without notice, and without any liability to you.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. Octo expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any warranties of merchantability, fitness for a particular purpose, accuracy, completeness, currency, reliability, non-infringement, quiet enjoyment, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, Octo makes no representation or warranty that:

• Any course content, quiz item, badge criterion, AI response, or recommendation is accurate, current, complete, free of errors, or fit for any specific purpose;
• The Platform will be uninterrupted, secure, virus-free, error-free, or that any defect will be corrected;
• Any badge, certificate, score, or quiz outcome will be recognised, accepted, or relied on by any employer, educational institution, regulator, certification body, or government;
• Use of the Platform will result in any specific learning outcome, employment outcome, examination pass, salary increase, or professional advancement;
• Any third-party service, AI model, or integration accessed through the Platform will continue to be available or will perform in any particular way.

Some jurisdictions do not allow the exclusion of certain warranties. To the extent any warranty cannot lawfully be disclaimed, the duration and scope of that warranty are limited to the minimum permitted by applicable law.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OCTO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, BUSINESS OPPORTUNITY, EXAMINATION OUTCOMES, EMPLOYMENT OUTCOMES, EDUCATIONAL OUTCOMES, OR PROFESSIONAL REPUTATION, ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM, ANY CONTENT, ANY AI OUTPUT, OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT OCTO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, OCTO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS, IN THE AGGREGATE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO OCTO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS (US$50).

The parties acknowledge that these limitations are an essential part of the bargain between them, that the prices Octo charges (including free access) reflect this allocation of risk, and that Octo would not be able to provide the Platform on the same economic terms without these limitations. Some jurisdictions do not allow the exclusion or limitation of certain damages or liability. In such jurisdictions, the foregoing limitations apply to the maximum extent permitted by applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Octo, its affiliates, officers, directors, employees, agents, contractors, and licensors from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of, or inability to use, the Platform; (b) your reliance on any content or AI output; (c) any decision or action you, your employer, or any third party takes based on Octo content; (d) any information or material you submit to the Platform; (e) your violation of these Terms; (f) your violation of any law, regulation, or third-party right (including intellectual-property and privacy rights); or (g) any misrepresentation by you of any badge, certificate, or content from the Platform.

19. Force Majeure

Octo shall not be liable for any failure or delay in performance under these Terms caused by circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government action, sanctions, labour disputes, internet or telecommunications failures, electricity outages, third-party service or AI-model provider outages, denial-of-service or other cyberattacks, software bugs in third-party dependencies, or any other event of force majeure.

20. Privacy

Your use of the Platform is also governed by our Privacy Policy and Cookie Policy, each of which is incorporated into these Terms by reference.

21. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Platform. Continued use of the Platform after the effective date of any update constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Platform.

22. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Octo is established, without regard to its conflict-of-law principles. Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be resolved exclusively in the courts of that jurisdiction, and you consent to the exclusive jurisdiction and venue of those courts. To the maximum extent permitted by applicable law, you and Octo each waive any right to participate in a class action, collective action, or representative action against the other. Where applicable law mandates a different forum or process for consumers, that mandatory law prevails.

23. Severability and Entire Agreement

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions shall remain in full force and effect. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Octo regarding the Platform and supersede any prior or contemporaneous agreements, communications, or understandings on the subject. Octo's failure to enforce any provision is not a waiver of that provision.

24. Contact

Questions about these Terms? Email us at support@learnatocto.com.